FAQ
We answered the most popular questions about
Shippings, Returns, Packaging and Refunds.
If you didn't find the answer here, we'll be glad to help you by e-mail.
Write us to hello@p-artfactory.com
Orders are dispatched within 3-5 days working days. Thereafter, they should arrive within 1 to 4 days to the UK/Europe, in 2 to 5 days to North America and 5 to 7 days for Australia/New Zealand. Other destinations may vary - please allow up to 2 weeks for delivery.
Customs Fees apply only in case of International shippings. Additional customs and tax may apply and are the responsibility of the buyer. Once your order is shipped, you will receive a tracking number via email by our team or artists.
We are unable to accept returns on prints from the Art Shop. If your print arrives damaged from transit then drop us an email and we will do our best to rectify this.
Our artists will include certificate of authenticity with the artwork before shipping.